DRES Billing (Non-Student)

Closed Captioning:

Prices in the following table are for departments wanting to add captioning to their media. This service is provided by DRES’ Accessible Media Services (AMS) office. We will get your material finished as quickly as possible in the order it was received. *Note: Classes where students are registered who have a documented Hearing Disability will be given priority and will be completed at no charge to the requesting department.


Price ($/minute of video)



Timecoded file
 (transcript provided by dept.)


Timecoded file
(transcript created by AMS)


Interpreting/TypeWell (Live Captioning/Transcribing) Services:

Prices in the following table are for departments requesting interpreter/transcribing services. This service is provided by DRES. Faculty, staff and non-student requests (including conferences and summer camps) will be charged according to the table below at the end of each quarter. Classes for students registered who have a documented hearing loss will be given priority to interpreting services and are not subject to this fee.  Registered U of I DRES student extracurricular activities are included without charge for interpreting/transcribing services.  Upon occasion, large volumes of requests result in staff shortage. In the case that a live interpreter/transcriber is not available, a Video Remote Interpreter (VRI) or Video Remote TypeWell will be provided. All general transcribing/live captioning requests will be treated as TypeWell requests. All CART requests must be approved. *Note: if there is a high volume of requests, departments may be required to provide laptops/tablets and internet access.

Service Provided:

Price ($/per hour)

Live (in-person) Interpreting


Live (in person) TypeWell


Video Remote Interpreting (VRI)


Video Remote TypeWell


Video Remote CART


*In the case of cancellations, at least 48 hours’ notice must be given for charges not to occur.

*For users of Video Remote Interpreter or Transcribing---Once your VRI or TypeWell is assigned, you will be given directions for connecting to the remote interpreter/transcriber. It is your responsibility to follow the directions given to you before your event. If you do not follow the directions and do a practice run to make sure everything is working before the event then there is no guarantee the process will go smoothly. We will help you if assistance is needed, but to ensure a successful experience, you are responsible for practicing how to set it up ahead of time.